Frequently Asked Questions
Everything importers usually ask us — answered straight.
Are you a factory or a trading company? ＋
We are a factory with our own production facilities and production lines. Welcome to visit our factory!
What can you buy from us? ＋
Damascus steel knives, stainless steel knives, kitchen knives, chef's knives, and kitchen knife sets.
What are your minimum order quantity and production lead time? ＋
The minimum order quantity for most items is 500 pieces. The typical delivery time is 10 days.
Regarding samples before mass production? ＋
Our factory has invested heavily in raw materials and quality control, and you are welcome to request samples for inspection and testing at any time. I believe you will like them. Sample fees are refundable once a formal order is placed.
Can you do custom designs and logos on products/packaging? ＋
As a professional factory, we welcome custom designs. Please feel free to send us your designs, and our engineering team will work closely with you.
What certificates do you have? ＋
BSCI factory audit report, export-related qualifications, product testing report.
How do you guarantee quality? ＋
There are always pre-production samples before mass production; and a final inspection is always carried out before shipment.
What services can you provide? ＋
Delivery terms: FOB, CIF. Payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF. Payment types: T/T, LC. Languages spoken: English, Chinese.